1. Introduction

ZAR Attorneys (“we”, “us”, or “the Firm”) is committed to protecting the privacy and personal information of its clients, prospective clients, and website users. This Privacy Policy explains how personal information is collected, processed, stored, and protected in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA).

2. Personal Information Collected

We may collect and process personal information including, but not limited to:

• Full names

• Contact details (telephone numbers, email addresses, physical addresses)

• Information provided through enquiries, contact forms, or consultations

• Information necessary to provide legal services

Personal information is collected directly from you or through lawful means.

3. Purpose of Processing

Personal information is collected and processed for purposes including:

• Responding to enquiries and communications

• Providing legal advice and professional services

• Fulfilling contractual obligations

• Complying with legal and regulatory requirements

• Maintaining internal records and administration

4. Lawful Processing

Personal information is processed lawfully and in a reasonable manner that does not infringe your privacy. Processing is carried out with your consent where required, or where it is necessary to:

• Perform a contract

• Comply with a legal obligation

• Protect a legitimate interest of the Firm

5. Information Sharing and Disclosure

ZAR Attorneys does not sell, rent, or trade personal information. Personal information may be shared only:

• With employees or service providers who require access to perform their duties

• Where required by law or a court order

• To protect the legitimate interests of the Firm

All third parties are required to maintain confidentiality and comply with applicable data protection laws.

6. Data Security

We implement appropriate technical and organisational safeguards to protect personal information against loss, unauthorised access, misuse, or disclosure. While reasonable measures are taken, no method of electronic storage or transmission is completely secure.

7. Data Retention

Personal information is retained only for as long as necessary to fulfil the purposes for which it was collected or as required by law. Once no longer required, information is securely deleted or anonymised.

8. Cookies and Website Usage

The Website may use cookies and similar technologies to enhance user experience and analyse website usage. Cookies do not collect personal information unless voluntarily provided. You may disable cookies through your browser settings.

9. Your Rights

In terms of POPIA, you have the right to:

• Request access to your personal information

• Request correction or deletion of inaccurate or outdated information

• Object to the processing of your personal information

• Withdraw consent, where applicable

Requests may be made by contacting ZAR Attorneys through the contact details provided on the Website.

10. Cross-Border Transfers

Where personal information is transferred outside the Republic of South Africa, reasonable steps will be taken to ensure that the recipient is subject to laws or agreements providing an adequate level of protection.

11. Complaints

If you believe your personal information has been processed unlawfully, you may lodge a complaint with the Information Regulator of South Africa or contact ZAR Attorneys directly to address the concern.

12. Changes to This Policy

ZAR Attorneys reserves the right to amend this Privacy Policy from time to time. Any changes will be posted on the Website and will take effect upon publication.

13. Contact Details

For any questions, requests, or concerns regarding this Privacy Policy or the processing of personal information, please contact ZAR Attorneys using the contact details provided on the Website.